Help Centre

Find answers to common questions about BlinkaRide.

Frequently Asked Questions

How do I book a taxi?

Search for your pickup location on our homepage, browse operators that cover your area, and click "View & Book" to make a booking with your chosen operator.

Can I cancel or change my booking?

Contact the operator directly using the details in your booking confirmation email. Cancellation policies vary by operator.

How do I find my booking?

Visit the "Find my booking" page and enter your booking reference number and email address.

What is a booking reference?

Your booking reference is a unique code sent to you in your confirmation email. It starts with "BK" followed by numbers.

I haven't received a confirmation email — what should I do?

Check your spam/junk folder. If it's not there, use "Find my booking" to look up your booking, or contact the operator directly.

How do I list my taxi business on BlinkaRide?

Visit our "For Agencies" page to learn about listing your business and register for a free account.

Still need help?

Can't find what you're looking for? Get in touch and we'll do our best to help.